Refund
Refund Policy
Use this guide from crockptd to review returns, exchanges, and refunds.
Our approach at crockptd to condition of returns
Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
starting a request at crockptd
When requesting a return or exchange, contact us at Support@crockptd.shop before sending the item. Once the request is approved, crockptd will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
exceptions at crockptd
Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
Our approach at crockptd to support
For return or exchange assistance, contact Support@crockptd.shop or 843-821-4380.
crockptd: eligibility
We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
order problems at crockptd
When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
Details from crockptd on refund timing
Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
Merchant Information
Business name: crockptd
Brand name: crockptd
Email: Support@crockptd.shop
Phone: 843-821-4380
Physical address: 1707 Merrimac Cir, Seneca, South Carolina, 29672, United States