Shipping

Shipping Policy

For crockptd customers, the sections below set out processing, delivery, and tracking.

crockptd: tracking and addresses
Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

Our approach at crockptd to processing and transit
Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

What crockptd customers should know about returns after delivery
Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, crockptd also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

crockptd: delivery area
Our delivery area is limited to addresses within the United States. Standard shipping is free.

How crockptd handles delivery issues
If the tracking record identifies a delivery issue, or if an order arrives damaged or incomplete, contact Support@crockptd.shop or 843-821-4380. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

Merchant Information
Business name: crockptd
Brand name: crockptd
Email: Support@crockptd.shop
Phone: 843-821-4380
Physical address: 1707 Merrimac Cir, Seneca, South Carolina, 29672, United States